Privacy Policy

Privacy Policy of The Islamic Journey

Last Modified: 04th June 2024

Protecting your privacy is very important to us. We’re informing you about our privacy policy to know what information we collect, why we collect it, and what we do with it. This privacy declaration is for The Islamic Journey Organization (“us,” “we,” or “our”), our website “theislamicjourney.org,” and its flagship app “TIJ.” This site is referred to as “The Islamic Journey,” and its flagship application is referred to as “TIJ” throughout this notice. Both these services are maintained and operated by The Islamic Journey Organization.

The Islamic Journey does not collect your name, email address, location, or other similar information unless you choose to provide it.

We collect additional limited information automatically from visitors who read, browse, and download reports from our site or app or use our features such as PrayerBook, Ramadan Book, Quran, Dua, and Islamic Community which require signing up. We do this to understand how the site is being used and how we can make it more helpful. The bottom line is that our services keep users’ information confidential and do not sell any information that we get after your sign-up process to any third party. We, at The Islamic Journey, value our user’s privacy and collect their information only after they consent to make the most of our features and have a great overall experience.

1. Information We Collect

The information we collect from you comprises the general information that we collect from all users and some specific information you provide upon registering on the TIJ app or The Islamic Journey. The information we gather is only for improving your experience of our features.

1.1 When You Browse:

Specific information about your visit can be collected when you browse our website. This is when you browse theislamicjourney.org, we, and in some cases, our third-party service providers can contain the following types of information about your visit, including:

– IP address (an IP or internet protocol address is a number that is automatically assigned to a device connected to the web)

– Operating system (which is software that directs a computer’s essential functions such as executing programs and managing storage) for the device that you are using and information about the browser you used when visiting the site

– Date and time

– Pages information

– Address of the website that redirected you to theislamicjourney.org (such as Google.com)

– Device type (desktop computer, tablet, or type of mobile device)

– Browser language

– Time spent on pages

– User events (e.g. clicking a button)

– Cookies of prayer times setting i.e. Calculation method, juristic method, Latitude and Longitude of your selected location.

We use this information to measure the number of visitors to our site and its various sections, to help make our site more useful to visitors, and to improve our public education and outreach through digital advertising. Also, this information is sometimes used to personalize the content we show to you on third-party sites.

1.2 General Information and Permissions:

The general information we collect is applicable to all our TIJ users. All these permissions except for the user’s device information are obtained only after the user’s consent. Whenever we collect any information of the user, it is transmitted to us in a secure way. The following permissions are taken on app level that we require from you:

– Location information is required for providing our users accurate Prayer Times, Qibla direction, information about Places around them, Local Muslims for creating events, and Islamic Calendar for the date.

– Notification permission is required for sending prayer times and other helpful reminder notifications. This permission is required from iOS users only.

– Network permissions both Wifi and mobile data, in order to use Wifi for TIJ services.

– Camera permissions are required for taking photos for posting in our Community section and for updating profile picture. This permission is required from iOS users only.

– Media storage (photo gallery) permission is required for downloading translations of Quran and for sharing Prayer times, Duas, Ayats and Gallery images.

– Bluetooth permission is required in order to share Prayer times, Duas, Ayats and Gallery images via Bluetooth. This permission is required from Android users only.

– Phone state/Address book access is required to help users contact any Islamic organization and invite their friends and family to use our app respectively.

– Device Information includes your hardware and software information comprising of Device Model, Device OS and their App version number.

– Device Identifiers are used for sending push notification via Firebase(Google Analytics).

Changing Permission Settings:

You can always change your permission settings on TIJ by going into your Device’s settings:

For iOS users:

If you want to change your app permissions for Location, Media storage/Photos, Camera, Address Book/Contacts, or Notifications:

  1. Navigate to Settings of your Device
  2. Tap on ‘TIJ’
  3. Click on the required permission
  4. Allow/Disallow it

For Android users:

If you want to change your app permissions for Location, Media storage/Photos, Phone State:

  1. Navigate to Settings of your Device
  2. Tap on TIJ
  3. Click on the required permission
  4. Allow/Disallow it


If you want to change app permissions for Notifications:

  1. Navigate to Settings of your device
  2. Navigate to Notifications of your device
  3. Choose TIJ app
  4. Allow/Disallow it

1.3 Information You Provide Us Directly:

The information you provide us directly is upon Signing up. There are two types of accounts present on TIJ and The Islamic Journey, “Business” and “Personal.” With a Business account, you can promote your business on our Local Muslim platform by creating events, posting promotions, etc. A personal account is your account through which you can create private events and share posts. Business account users can set a type of business (Halal food, Mosque & Organization, School & Education, and Other) to their accounts, visible on their profiles. They can also add bio, website, contact info, and their addresses in the about section, which is exclusive for business accounts. Creating a business account will also add their business names to Places/Organizations in the Islamic Community. A personal statement can not have any of these features; however, it can create an event or a discussion in the same way as a business account can do. Both the Business and Personal account can use all the features that we offer, including PrayerBook, Ramadan Book, and bookmarking.

1.3.1 Account Information:

For Business accounts, when you sign up, you will provide us with your “Business type,” “Full Name,” “Email Address,” “Password,” “Location,” and “Profile Picture” (optional). Later a Business account through its Profile can add its “Bio,” “Website,” “Contact,” and “Address.” For Personal accounts, you provide us with your “Full Name,” “Email Address,” “Password,” “Location,” and “Profile Picture” (optional). All of this information can be edited via your Profile. The information like user ID, email address, passwords, and your Prayer and Ramadan log is secured and never shared with anyone, nor with The Islamic Journey team. This information can be shared with your country’s government authorities upon their formal request, which is handled very carefully.

1.3.2 Islamic Community:

Our Islamic Community feature is available in all countries; users can create posts, events, likes, and comments in discussions. This is purely user-generated data, and we do not own anything.

– When you share a post (e.g., an update, image, or article) publicly, it can be viewed by everyone and re-shared anywhere. Members, Visitors, and others will find and see your publicly-shared content, including your name and photo (if you have provided one).

– We let senders know when you like or comment on their posts.

– At any point in time, users can delete their content or report the other’s content if they find it inappropriate.

1.3.3 PrayerBook:

We store Prayer logs and badges earned by our PrayerBook users.

1.3.4 Ramadan Book:

For our Ramadan Book users, we store Fast and Deed logs and the badges earned.

1.4 Third Party Tools:

We don’t share your data with anyone. Only these mentioned tools get your data for advertisements, sharing, or tracking purposes.

– Google Analytics

– Firebase (App only)

– Facebook Analytics (App only)

– Facebook

– Addthis (Website only)

– Twilio for SMS Service (Website only)

– Zendesk

This is governed by the security and privacy policies of their respective websites. You should review all websites’ privacy policies before using them so that you understand how your information may be used. For app analytics and app crashes, we use Google (Firebase) and Facebook analytics. These analytics do not collect your personal information and only help us in improving your experience.

 2. How We Use Your Information

The information that you provide is completely safe with us as our users’ safety is our utmost priority. We have taken extraordinary safety and security measures to ensure the data protection of our valued users. The information you provide us is purely and solely used to give you a personalized experience and improve any shortcomings our app has to facilitate you. We use your data to provide, support, personalize, and develop our Services.

2.1 Account Information:

None of the user’s Prayer logs, badges, posts, comments, events, Deeds, and Fast history is shared with any third-party companies. At any given time, the user can download his data to review it or delete his account with The Islamic Journey permanently.

2.1.1 Islamic Community:

We store our users’ posts, events, likes, comments, and whether they have reported a particular position.

 This information is visible to other users, like our users’ names, profile pictures, and posts shared on Community. Only the comments and reports (if any) are visible to our moderators to provide a safer community experience for the users. None of the data is shared with any third party.

2.1.2 Social Media Platforms:

You can always share your Prayer times and events on social media like Facebook, Twitter, and WhatsApp. This is solely your choice. None of the information is automatically shared with any of the social media platforms unless you do so.

2.2 Your Full Name and Email Address:

We do not collect your full name and email address unless you choose to provide it to us. We use the information you provide to respond to your inquiries, send you newsletters (if you have requested them), contact you about account-related matters, or contact you regarding any other issue.

2.3 Customer Support:

We use your email address and device information for Customer Support queries. This information is visible to our support agents and helps them solve your issue faster and provide you with the best possible solution.

2.4 Analytics:

We use analytics to measure traffic and usage trends for the Services and to understand more about the demographics of our users. This information helps us evaluate our users’ engagement with our app and improve our app to ensure a better user experience. We use tools like Google Analytics and Firebase to monitor the stability of our application and how we can optimize our content better.

2.4.1 Opt-Out:

If you don’t want to share this information, you can opt out of third-party tracking services by using privacy manager tools provided by the app and the website.

2.5 Cookies:

When you visit our website, we use cookies to give you a better user experience. Cookies help us collect data from our users that make it easier for them to navigate through our website, set preferences, and interact with us. We use cookies to personalize our website for you, to measure our website traffic, and to help us understand how you use our website. You can disable cookies on your browser settings, but please note that some features of our website may not work correctly without cookies.

3. Information We Share

We do not share your information with third parties. The only data we share is your full name and email address to contact you via our newsletters, provided that you have subscribed to them. We also do not share your email address with any third-party websites or services.

3.1 Social Media:

You can sign up with Facebook and Apple. You can share your content via Facebook, Twitter, WhatsApp, and other social media platforms. This is purely your choice, and we don’t share your information with any third-party social media platform unless you do so.

3.2 In-App Purchases:

All our purchases are made via Google Play and App Store. We do not collect your credit card information, nor do we store it.

3.3 Customer Support (Zendesk):

We use Zendesk to cater to our Customer Support queries. This involves viewing the user’s email address and device information to help solve the query at the earliest. This information is visible to our support agents and is only used for the said purpose.

3.4 Advertisements and Digital Marketing:

We use Google ads to provide you with advertisements. We do not share your information with any third-party companies. If you find any advertisement inappropriate, you can report it on our platforms or block the respective Ad.

4. User Consents

Whenever you use our services and features, we store your permissions and consents for audit purposes. You can contact us at any given time to update or delete your information. You can always contact us if you have any questions or concerns regarding your privacy and our privacy policy at support@theislamicjourney.org.